people and performance | construction and property

what we do

odfconsulting – people and performance is able to offer a range of bespoke HR services across the entire people cycle. Implementing the right strategy, initiative or activity at the right time is crucial to the success of your business, and we will ensure we work closely with your business leaders to find and implement the right solution for you.

human resources


policy development & review

Whether it is updating your existing employee handbook, contracts or new starters documentation, or starting from scratch, we can help you remain compliant as well portraying a professional and welcoming image to your people.

We can also review existing or develop new policies including capability & performance, attendance, family friendly policies, disciplinary & grievance, whistleblowing and social media.


organisational re-structuring

Whether you are proposing to re-structure an individual department or your whole business, we can help with planning, drafting communications, suggesting efficiencies and, of course, staying on the right side of the law.

We can also provide advice and support for TUPE related situations or proposed redundancies.


recruitment campaign management

Recruitment can be time-consuming if it is to be done correctly. odfconsulting can work with you from concept through to on-boarding, whether it is for one key position, or a focused campaign to attract a larger number of new employees, we have the skills and knowledge to advise and support.

employee relations

odfconsulting is able to provide extensive advice on all aspects of employee relations, whether it is how to dismiss a poor performing employee, dealing with persistent absence, or a family leave related query, we are able to offer fair, friendly and sound advice.

We are also able to support you during difficult disciplinary or grievance hearings, on both a face-to-face basis and over the phone.

learning and development


talent development

Whether it is developing your current leaders and managers, or developing your leaders of the future, odfconsulting can deliver a number of solutions to help them on their journey and make the most effective contribution to your business success. We all know that individuals learn in different ways, therefore all training solutions designed and facilitated by odfconsulting are produced with this in mind; highly participative, interactive, learner-centred and most of all, fun! Participants will always leave the event with a personal action plan, focused on their own individual objectives, and odfconsulting can work on an ongoing basis, whether through coaching or other means, to ensure these are kept alive back in the workplace.

Talent development workshops can be delivered across a range of topics including:

  • Leadership development
  • Managing performance
  • Coaching for results
  • HR essentials
  • Recruitment & selection
  • Disciplinary & grievance
  • Dealing with bullying & harassment
  • Absence management
  • Skills for first time managers
  • Team leader skills
  • Giving effective feedback
  • Having difficult conversations
  • Running effective meetings
  • Presentation skills
  • Train the trainer

As an accredited Insights® Discovery Licensed Practitioner, Sarah is able to work with both individuals and teams using the highly-regarded Insights Discovery Profile. Fully understanding yourself and those you work with will help improve your personal effectiveness, build more successful teams and drive improved organisational performance. Either as a stand-alone personal profile with 1:1 coaching, or as part of a blended learning approach including facilitated full or half day workshops, Insights Discovery uses simple, straight forward and inspiring language and is a great tool to use at all levels within an organisation

We are also able to work with you to develop your own leadership development programme. You may need to strengthen your talent pipeline, and we can assist with designing, developing and facilitating a longer-term modular programme to support your business needs. This can include attraction, assessment, on-boarding, module development and delivery.

training design, development & delivery

odfconsulting is able to deliver a variety of more operationally focused training solutions including:

  • Guest / customer experience skills
  • Complaint handling
  • Diversity awareness
  • Orientation / on-boarding

With our extensive knowledge of hotels, hospitality and retail, we are able to develop and deliver a range of front-line training programmes including:

  • Food & beverage service & selling
  • Reception service & selling
  • Meetings & events sales

All workshops are bespoke to your business and we will work closely with you during the design and development stages to ensure the content and style are aligned to your objectives.


competency framework development

Defining and communicating the competencies you need your people to demonstrate is critical to business success.

odfconsulting can help you identify, develop, communicate and integrate a competency framework into your ways of working.


assessment centre design, development & delivery

We have extensive experience in the design, development and delivery of assessment centres, so whether it is an internal development programme for future leaders, or an external recruitment project, we are able to help.

employee engagement


employee engagement

Having a truly engaged workforce is proven to drive improved business performance.

We can support businesses towards achieving this through a number of interventions, including developing, implementing and managing employee surveys, facilitating employee forums/focus groups and working with your leadership team to develop your employee value proposition.


leading & managing change

If you have an upcoming change in your business which may have an impact on your people, we can help you with planning, communication and staying on the right side of the law.