what we do
odfconsulting – people and performance is able to offer a range of bespoke HR services across the entire people cycle. Implementing the right strategy, initiative or activity at the right time is crucial to the success of your business, and we will ensure we work closely with your business leaders to find and implement the right solution for you.
policy development & review
We can also review existing or develop new policies including capability & performance, attendance, family friendly policies, disciplinary & grievance, whistleblowing and social media.
We can also provide advice and support for TUPE related situations or proposed redundancies.
recruitment campaign management
We are also able to support you during difficult disciplinary or grievance hearings, on both a face-to-face basis and over the phone.
learning and development
Talent development workshops can be delivered across a range of topics including:
- Leadership development
- Managing performance
- Coaching for results
- HR essentials
- Recruitment & selection
- Disciplinary & grievance
- Dealing with bullying & harassment
- Absence management
- Skills for first time managers
- Team leader skills
- Giving effective feedback
- Having difficult conversations
- Running effective meetings
- Presentation skills
- Train the trainer
As an accredited Insights® Discovery Licensed Practitioner, Sarah is able to work with both individuals and teams using the highly-regarded Insights Discovery Profile. Fully understanding yourself and those you work with will help improve your personal effectiveness, build more successful teams and drive improved organisational performance. Either as a stand-alone personal profile with 1:1 coaching, or as part of a blended learning approach including facilitated full or half day workshops, Insights Discovery uses simple, straight forward and inspiring language and is a great tool to use at all levels within an organisation
training design, development & delivery
- Guest / customer experience skills
- Complaint handling
- Diversity awareness
- Orientation / on-boarding
With our extensive knowledge of hotels, hospitality and retail, we are able to develop and deliver a range of front-line training programmes including:
- Food & beverage service & selling
- Reception service & selling
- Meetings & events sales
All workshops are bespoke to your business and we will work closely with you during the design and development stages to ensure the content and style are aligned to your objectives.
competency framework development
odfconsulting can help you identify, develop, communicate and integrate a competency framework into your ways of working.
assessment centre design, development & delivery
We can support businesses towards achieving this through a number of interventions, including developing, implementing and managing employee surveys, facilitating employee forums/focus groups and working with your leadership team to develop your employee value proposition.